:root{--bg:#08111f;--panel:#101b2c;--line:#24344d;--text:#eef4ff;--muted:#91a2bb;--gold:#d7aa52;--blue:#4f8cff;--red:#ef6b73;--green:#50c98b}*{box-sizing:border-box}body{margin:0;background:var(--bg);color:var(--text);font:14px Inter,system-ui,Arial}button,input,select,textarea{font:inherit}button{cursor:pointer}.hidden{display:none!important}.shell{min-height:100vh}.top{height:64px;border-bottom:1px solid var(--line);display:flex;align-items:center;padding:0 22px;justify-content:space-between;background:#0b1524}.brand{font-size:22px;font-weight:800;letter-spacing:.4px}.brand span{color:var(--gold)}.layout{display:grid;grid-template-columns:220px 1fr;min-height:calc(100vh - 64px)}aside{border-right:1px solid var(--line);padding:18px 12px;background:#0b1524}.nav{display:grid;gap:7px}.nav button{border:0;background:transparent;color:var(--muted);padding:11px 12px;text-align:left;border-radius:8px}.nav button.active,.nav button:hover{background:#17243a;color:white}main{padding:24px;max-width:1500px;width:100%;margin:auto}.row{display:flex;gap:12px;align-items:center;flex-wrap:wrap}.space{justify-content:space-between}.muted{color:var(--muted)}.cards{display:grid;grid-template-columns:repeat(4,1fr);gap:14px;margin:20px 0}.card,.panel{background:var(--panel);border:1px solid var(--line);border-radius:12px;padding:18px}.metric{font-size:30px;font-weight:800;margin-top:8px}.btn{border:1px solid var(--line);background:#17243a;color:white;border-radius:8px;padding:9px 13px}.btn.primary{background:var(--blue);border-color:var(--blue)}.btn.gold{background:var(--gold);border-color:var(--gold);color:#111}.btn.danger{color:#ffd6d8}.table-wrap{overflow:auto}.table{width:100%;border-collapse:collapse}.table th,.table td{padding:12px;border-bottom:1px solid var(--line);text-align:left;white-space:nowrap}.table th{color:var(--muted);font-size:12px;text-transform:uppercase}.badge{padding:4px 8px;border-radius:99px;background:#1c2a40}.high{color:#ff9ba0}.open{color:#8db4ff}.closed{color:#78dfa7}.form{display:grid;grid-template-columns:1fr 1fr;gap:13px}.form .wide{grid-column:1/-1}label{display:grid;gap:6px;color:var(--muted)}input,select,textarea{width:100%;background:#0a1423;color:white;border:1px solid var(--line);border-radius:8px;padding:10px}textarea{min-height:100px;resize:vertical}.auth{max-width:440px;margin:9vh auto}.notice{padding:10px 12px;border-radius:8px;background:#17243a;margin:12px 0}.ticket{cursor:pointer}.ticket:hover{background:#132137}.modal{position:fixed;inset:0;background:#000a;display:grid;place-items:center;padding:20px;z-index:10}.modal .panel{max-width:760px;width:100%;max-height:90vh;overflow:auto}.empty{padding:45px;text-align:center;color:var(--muted)}.filters{display:grid;grid-template-columns:2fr repeat(3,1fr);gap:10px;margin:14px 0}@media(max-width:850px){.filters{grid-template-columns:1fr}.layout{grid-template-columns:1fr}aside{border-right:0;border-bottom:1px solid var(--line)}.nav{display:flex;overflow:auto}.cards{grid-template-columns:1fr 1fr}.form{grid-template-columns:1fr}.form .wide{grid-column:auto}}@media(max-width:520px){main{padding:14px}.cards{grid-template-columns:1fr}}
.filters{display:grid;grid-template-columns:2fr repeat(3,1fr);gap:10px;margin:14px 0}.ticket-grid{display:grid;grid-template-columns:minmax(0,2fr) minmax(240px,1fr);gap:18px}.ticket-side{border:0;background:transparent;padding:0}.feed{display:grid;gap:8px}.feed-item{border-left:2px solid var(--line);padding:7px 10px}.feed-item small{display:block;color:var(--muted);margin-top:5px}.comment-box{display:flex;gap:8px;margin-top:10px}.file-row{display:flex;align-items:center;justify-content:space-between;gap:10px;border:1px solid var(--line);padding:9px;border-radius:8px;margin:8px 0}.upload{display:inline-block;margin-top:8px}@media(max-width:850px){.filters,.ticket-grid{grid-template-columns:1fr}}

/* Responsive phone workspace: all core workflows remain available. */
@media(max-width:700px){
 .top{height:auto;min-height:60px;padding:10px 14px;gap:10px;flex-wrap:wrap}
 .top .row{margin-left:auto;gap:7px}.top .row .muted{max-width:42vw;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
 .layout{display:block;min-height:calc(100vh - 60px)}
 aside{padding:8px 10px;position:sticky;top:0;z-index:5;background:#0b1524}
 .nav{display:flex;gap:6px;overflow-x:auto;overscroll-behavior-x:contain;scrollbar-width:thin;padding-bottom:4px}
 .nav button{flex:0 0 auto;white-space:nowrap;min-height:44px;padding:10px 12px}
 main{padding:14px 12px 80px;min-width:0}
 h1{font-size:1.5rem}.panel,.card{padding:14px}.cards{grid-template-columns:repeat(2,minmax(0,1fr));gap:9px}
 .metric{font-size:24px}.filters{grid-template-columns:1fr}.ticket-grid{grid-template-columns:1fr}
 .form{grid-template-columns:minmax(0,1fr)}.form .wide{grid-column:auto}
 .modal{padding:0;align-items:end}.modal .panel{border-radius:16px 16px 0 0;max-width:none;max-height:92dvh;padding:18px 14px env(safe-area-inset-bottom,14px)}
 .btn,input,select,textarea{min-height:44px}input,select,textarea{font-size:16px}
 .table-wrap{max-width:100%;overflow-x:auto;-webkit-overflow-scrolling:touch}
 .comment-box{flex-wrap:wrap}.comment-box textarea{flex:1 1 100%}.file-row{flex-wrap:wrap}
 .auth{margin:6vh 12px}.row.space{align-items:flex-start}
}
@media(max-width:370px){.cards{grid-template-columns:1fr}.top .brand{font-size:19px}}


/* Lionheart EMC brand and accessible themes */
:root{--gold:#d6bb61;--blue:#ac903f;--control:#17243a;--top:#0b1524;--nav:#0b1524;--nav-active:#17243a;--field:#0a1423;--button-text:#fff}
html[data-theme="light"]{color-scheme:light;--bg:#f7f5ee;--panel:#fff;--line:#ddd7c6;--text:#27251e;--muted:#665f51;--gold:#977b24;--blue:#977b24;--red:#a63039;--green:#167849;--control:#eee9d9;--top:#fff;--nav:#faf8f1;--nav-active:#e8dfc3;--field:#fff;--button-text:#28251b}
html[data-theme="dark"]{color-scheme:dark}
body{background:var(--bg);color:var(--text)}
.top{background:var(--top)}
aside{background:var(--nav)}
.nav button.active,.nav button:hover{background:var(--nav-active);color:var(--text)}
.btn{background:var(--control);color:var(--button-text)}
.btn.primary{color:#15120b}
input,select,textarea{background:var(--field);color:var(--text)}
.brand{display:flex;align-items:center;gap:10px;font-size:16px;color:var(--text)}
.brand-logo{width:58px;height:40px;object-fit:contain;flex-shrink:0}
.auth .brand{flex-direction:column;gap:14px;text-align:center;font-size:21px}
.auth .brand-logo{width:min(100%,340px);height:auto;max-height:185px}
.theme-toggle{white-space:nowrap}
html[data-theme="light"] .badge{background:#f0eadb}
html[data-theme="light"] .high{color:#9f2633}
html[data-theme="light"] .open{color:#29569c}
html[data-theme="light"] .closed{color:#176c43}
@media(max-width:640px){.top{height:auto;min-height:64px;gap:10px;padding:10px}.top .brand{font-size:13px}.top .brand-logo{width:42px;height:32px}.theme-toggle{font-size:12px;padding:7px}}

/* Default dark palette: black with gold accents */
html[data-theme="dark"]{--bg:#050505;--panel:#101010;--line:#383124;--text:#f7f2df;--muted:#b3a98f;--top:#080808;--nav:#0b0b0b;--nav-active:#282114;--control:#201d17;--field:#101010;--button-text:#f7f2df}